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- Can't add KB articles
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‎09-20-2016 10:10 PM
Hello,
We can't add a new KB article to our freshly upgraded LS.
When submitting, we just see the hourglass (circle) running. We try with several browsers including 32-bit and 64-bit.
What we are missing ?
Sincerely.
We can't add a new KB article to our freshly upgraded LS.
When submitting, we just see the hourglass (circle) running. We try with several browsers including 32-bit and 64-bit.
What we are missing ?
Sincerely.
Solved! Go to Solution.
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‎09-22-2016 10:16 AM
It might be best to send a mail to support@lansweeper.com for this one. Make sure you include the following file: Program Files (x86)\Lansweeper\Website\App_Data\web_errorlog.txt. Also check whether the following directory exists and isn't empty: Program Files (x86)\Lansweeper\Website\App_Data\kbs_index.
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‎09-22-2016 10:16 AM
It might be best to send a mail to support@lansweeper.com for this one. Make sure you include the following file: Program Files (x86)\Lansweeper\Website\App_Data\web_errorlog.txt. Also check whether the following directory exists and isn't empty: Program Files (x86)\Lansweeper\Website\App_Data\kbs_index.
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