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Can't edit certain ticket states

Noah
Engaged Sweeper

‎07-02-2019 03:48 PM

I am trying to edit the description of certain ticket states (Open, In Progress, and Awaiting Reply) but nothing is happening. Are these ticket states unable to be edited?
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1 REPLY 1
Esben_D
Lansweeper Employee
Lansweeper Employee

‎08-30-2019 08:44 AM

These tickets state descriptions are indeed fixed.
0 Kudos

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