01-12-2023 03:28 AM
I am running 10.2.4 version. I had Lansweeper setup on a workstation IT-Server. I renamed that computer in windows settings to APU1. Now Lansweeper shows 2 scan servers, APU1 and IT-Server. I am not able to delete the old IT-Server from the scan servers. I get this error message that says it is being used as a Fetcher service for updates, click here. clicking the here link goes nowhere, but the URL in address bar changes to configuration/ServerOptions/Default.aspx?server=it-server#gotoAutoUpdate
There is the same page that I was on and there is nothing that I can see to change to remove this as a Fetcher.
This article
says the following:
How to enable automatic updates
This feature is disabled by default. To manually enable the feature, browse to Configuration > Server Options and scroll down to the Auto-update Scan Servers section. In this section check the boxes to automatically install critical and non-critical updates across all scan servers.
But the auto-update scan servers section is not on the page.
how can i resolve this?
01-17-2023 12:28 AM
This did not work for me. I updated the installation to latest version and same error when trying to remove the old scan server name.
01-17-2023 09:33 AM
Hello there!
I would suggest reaching out to our technical support team to have a closer look: https://www.lansweeper.com/contact-support/
01-12-2023 10:42 AM
Hello there!
You can resolve this issue by updating to the latest version.
You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/
If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx
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