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emitsupport
Engaged Sweeper

We get this error in subject line above. 
When we look at the scan server its is >
Sync server assigned


Unlinking... This may take a few moments.
 
and it just stays like that

 

We have restarted lansweeper and even deleted teh cloud site contents. Still we are unable to delete this old scan server
 
Any pointers please?

1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.