We are in the early stages of configuring Lansweeper and we want to allow our Agents to Create and Edit the Knowledgebase. We have given the Teams access to articles and Add/Edit Permissions to the Categories. When I log in as an Agent though I do n...
I am new to lansweeper and have a 1 agent licence.i have users that create tickets, however they do not see the close ticket option when later completing thier tickets.these users will contact me (the agent) to close thier tickets when completed.is t...
I've upgraded to v. 6.0.230.45 and can see this error message when I try opening up the "OS: Not latest Build of Windows 10" report.Error: Conversion failed when converting the varchar value '523790R2' to data type int.
Hi Team,we need to provide lansweeper access to few managers with very limited access.for eg they need to have access to only the endpoints belonging to their team and not to every tab under lansweeper.we are currently using v. 7.0.110.2 so is their ...
HiIf I click for instance on "open C" (basic actions) in Firefox or Chrome nothing happens.(Internet Explorer works!)I installed the newest extension Lansweeper ShellExec Firefox addon (it shows up and running via about:addons)as described and enable...
I am attempting to run my first deployment. I am getting this error, and don't understand what to do next. Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (Service account - NT AUTHORITY\SYSTEM). ShareCredential: (<mydomai...
I am trying to create a front end to the help desk that will create a ticket, and can be running on the agents computer at all times. This way when a new call comes in, they will not have to bring up a web page, or email to create a ticket. They ca...
