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Public Static IP addresses

Looking for feedback on how to best associate Public IP addresses with internal assets for accountability purposes.Example: specific internal assets with a private IP address will have a nat'ed Public IP address.Is there a way to add a static ip addr...

Resolved! HP warranty status on workstations

It appears the HP warranty status on workstations is not working at all.Lansweeper correctly checks the warranty status for servers, but not for workstations.I just spent two days manually checking every HP serial number we have so I could fill in a ...

ldockery by • Engaged Sweeper II
  • 25560 Views
  • 12 replies
  • 3 kudos

Resolved! New AD users not detected

Hello,i have this problem on my lansweeper installation (updated to the latest release)When i create a new user in AD, i cannot see it in Lansweeper (after scanning OU path)I don't know why, i didn't see any errors in DCs logs or Lansweeper.If i use ...

execcr by • Engaged Sweeper
  • 13952 Views
  • 3 replies
  • 0 kudos

Deploy and run Batch file

Background: I'm trying to create a deployment for Abaqus CAE. Everything installs fine, except for the CAE portion. The command works when I run it locally on a client and remotely through psexec. The command I'm using:\\server\path\to\exe --silen...

lolok by • Engaged Sweeper
  • 20217 Views
  • 5 replies
  • 0 kudos

Ticket Closed State Change Email Not Working

I'm having an issue with email sending when a state is changed to Closed. When we close a ticket, we only get an email that states "Ticket Closed" without the template we have in place. Attached is how our email settings are configured. Additionally,...

mdouglas by • Engaged Sweeper III
  • 10739 Views
  • 5 replies
  • 0 kudos