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BrianMo
Engaged Sweeper
I am thinking of switching to Lansweeper. Web Help Desk, which I am using now, has an auto quick ticket function that basically closes out tickets quickly. Does anyone one know if Lansweeper has something like that? Thanks in advance!
2 REPLIES 2
BrianMo
Engaged Sweeper
This helped, thanks for the assistance!
Esben_D
Lansweeper Employee
Lansweeper Employee
There are buttons in every ticket which allow you to close a ticket with one click.

If you're talking more about automatically closing tickets fast. There is a auto-close feature which can be configured to automatically close tickets for you. This option can be found on the Configuration -> E-mail Settings page under Automatic ticket closing

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