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TyeCorwin
Engaged Sweeper

I am trying to find out if there is a way that I can have Lansweeper scan machines through the internet. I have no issues with my scans for the machines that are online within one of our physical locations. The machines out in the field that only check in a few times a week are in the dark. They sometimes connect to the VPN tunnel as a scan is going through, and I capture updated data, but more often than not, they go weeks without me seeing them. I install LS Agent on the machines, but if I understand correctly, that only pulls the data for when it first installs. What are my options? 

1 REPLY 1
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello TyeCorwin,

A scanning agent will be the best solution for you. 

LsAgent runs as a service and will keep scanning with the schedule you set, so you can scan daily for example. Every scan will bring new, updated data.

LsAgent is not scanning on first install only.

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