Sometimes we´ll need to contact external consultants etc. about a request or incident and then change the user to the external user or support company helpdesk otherwise I can not sent mail from the ticket to the. By doing this I´ll lose info about w...
Hi guys,I have an environment of around 3000+ assets. I have about 20 IP locations which devices float between as laptops move from site to site, so far so good. My question is, every single one of my assets has no location assigned. Location is "und...
Hi,It seems Lansweeper scans by IP rather than name. Is there a configuration change anywhere to make it scan by name? Some of our PCs aren't seen for a while because they're hibernated. Now, I can ping a computer by name and see it's IP has changed ...
This question has a potentially easy answer, but I was unable to find what I was looking for when searching through the forums.When trying to run a basic action (for example, Open C$) nothing happens. I can click on the icon all day long, but to no a...
Hi there,i am wondering if it would be possible to create automated Tickets if the Toner Level of a Printer is below 15% e.g. Or is there any other option to get this to work, like via SNMP or anything else?Thanks a lot in advance.RegardsPeter
