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edbarton
Engaged Sweeper

In my site, I have a laptop listed twice.  One of them is from the main scan, but it's not domain-joined, so I'm using LsPush, which created a second asset, but Lansweeper doesn't recognize it as a duplicate.

In Asset deduplication in Cloud - Lansweeper Community, it states that "Assets that share the same MAC address, model and serial number will be identified as possible duplicates".  I've added the serial and model manually to the first copy (MAC was already detected), but they're still not showing as duplicates.

What do I need to do to get them merged?

3 REPLIES 3
edbarton
Engaged Sweeper

Is there something I can do to make Lansweeper see them as duplicates?  Or do I have to add it as an exclusion for the main scanner?

edbarton
Engaged Sweeper

Windows renaming detection is enabled.

David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @edbarton 

Manually entered serial numbers are not taken into consideration for the asset merging. Do you have the Windows Rename Detection setting enabled?



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!