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Resolved! Imported tickets to not appear in reports

I used the .csv and successfully imported tickets from another help desk system. These tickets to not appear in the help desk reports: Helpdesk: All tickets that have been created Helpdesk: All tickets whose current state is not Closed

jkeiser by • Engaged Sweeper
  • 3188 Views
  • 1 replies
  • 0 kudos

Increase App Deployment Names View

Surely this is a simple thing, however can we please increase the viewing length on the App Deployment page to see app names better if they are longer etc?For example, we prefix our names, application installs are prefixed APP.Package Name, Uninstall...

Resolved! LsPush on Lansweeper 7

Hi, i have upgraded my lansweeper installation 6 to the last v7; all good but suddenly my lspush v 6.0.100.32 cannot comunicate with central server and this is the message that i receive if i start the lspush program with the /showresult param:6.0.10...

malvivent7 by • Engaged Sweeper II
  • 8138 Views
  • 4 replies
  • 0 kudos

Resolved! Authorized Software by Version

Hi,I use the authorized software section of Lansweeper for some InfoSec reporting and have run into an issue when it comes down to software versions.I want to set all Adobe Reader DC versions to unauthorized except for the latest version, 2019.010.20...

Knowledgebase Article Formatting

I have tried different browsers but no matter what I do, formatting is often inconsistent using the editor. I can set a font type and size for an entire article and end up with some words the wrong size, but not all and some in different fonts, but a...

LSAgent and golden image

FYI when imaging computersLSAgent can be installed on the golden image. To make sure your imaged computers create a new record, delete the ini file in the LSAgent x86 program directory, and restart the Lansweeper agent service. This will then genera...

Lakatta by • Engaged Sweeper III
  • 8305 Views
  • 2 replies
  • 1 kudos
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