export to Excel generates aspx file

[PeterM13]

Hi,

When trying to export a report as xls, LS generates an export.aspx file instead of an Excel format file.

On another computer it works fine. Is this like a local workstation issue?

Can't figure out how to correct this.

Thank you for your tip

[PeterM13]

Tried this:

https://community.lansweeper.com/t5/actions/configure-mozilla-firefox-to-run-actions/ta-p/64264

but still exporting to 'export.aspx'

[PeterM13]

No solution, but actually quite simple: I select a report, click on 'export to excel' and a file named 'export.aspx' is generated and stored in my downloads folder.

Apparently I only have this in Firefox, not in Edge. So not a LanSweeper issue I guess

[Obi_1_Cinobi · Accepted solution]

Hello there!

We currently have no reports of this behavior for any browser. Ensure that your browser is up to date and also your Lansweeper version.

You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

• The latest Lansweeper installer can be found here: https://www.lansweeper.com/update-lansweeper/
• The latest LsAgent installers can be found here: https://www.lansweeper.com/download/lsagent/

[Obi_1_Cinobi]

Hello there!

Please contact support and show them some screenshots of exactly which steps you are executing: https://www.lansweeper.com/contact-support/