cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PeterM13
Engaged Sweeper

Hi,

When trying to export a report as xls, LS generates an export.aspx file instead of an Excel format file.

On another computer it works fine. Is this like a local workstation issue?

Can't figure out how to correct this.

Thank you for your tip

1 ACCEPTED SOLUTION
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We currently have no reports of this behavior for any browser. Ensure that your browser is up to date and also your Lansweeper version.

You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

View solution in original post

4 REPLIES 4
PeterM13
Engaged Sweeper
PeterM13
Engaged Sweeper

No solution, but actually quite simple: I select a report, click on 'export to excel' and a file named 'export.aspx' is generated and stored in my downloads folder.

Apparently I only have this in Firefox, not in Edge. So not a LanSweeper issue I guess

 

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We currently have no reports of this behavior for any browser. Ensure that your browser is up to date and also your Lansweeper version.

You can update to the latest Lansweeper version by following the steps in this guide: https://www.lansweeper.com/knowledgebase/updating-your-installation/

If needed, you can always check our changelog to see all the additions, changes, and fixes that have been implemented in the Lansweeper software: https://www.lansweeper.com/changelog.aspx

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Please contact support and show them some screenshots of exactly which steps you are executing: https://www.lansweeper.com/contact-support/

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now