FreshService integration

[dlafleur]

Good afternoon fellow Lansweepers.

Does anyone using Lansweeper also use Freshworks FreshService integration?
We have install it successfully, however, it isn't scanning.  We found the following error in the log file and I was hoping someone out there has also seen this and may have some pointers in how to fix it.

The error is:
Schedule creation error { status: 400, message: "The maximum frequency value for the 'hours' parameter is 24" }

Thanks folks.
Dave LaFleur

[Jacob_H]

Hey Whatsup Dave - I don't have that integration personally, but yeah that error is at least a good error to have as at least it's connecting and getting a response.  I've pinged the team to see if I can get a specialist to reply - it's currently off hours but I expect we will hear back soon.