The judges have spoken, and now it’s your turn! We’re excited to share the shortlisted entries from this year’s Lansweeper Excellence Awards submissions. These entries represent some of the most impactful and creative uses of Lansweeper. It is now t...
We have a number of devices with more than one Mac address (Cisco routers and access points).Is it possible to fill in a second MAC address on one Summary page?This so everything is matched to one summary page.Now we have to fill in all our informati...
Greetings. I love the fact that users can send to our helpdesk email address and it auto-creates a ticket. However, if they reply to the email they receive regarding the ticket they opened, it opens a new ticket. These replies generally ask for a st...
I have been unable to have a help desk ticket created by sending an email via Exchange. I've tried every setting. The email test is good. The email address itself is good. It's actually a distribution group for our PCSupport group. I'm looking to hav...
We have a number of switches that where replaced by newer models.The old switches have the status Non-active (stock) now. Some pc clients are now attached to the new switch as to the old switch according to the overview. Is there a possibility to cle...
The devices are model 1600 Cisco Lightweight Access Points. They are controller-based, and (by default) have no user interface (ie, SSH, HTTP). The devices can be pinged. Here is the strange issue. we have ~250 APs, and only 35 are in Lansweeper...
Dear all ,Please I want to ask about the lanSweeper scan schedule :Its weekly ?Monthly ?yearly ?Thank you in advance
/configuration/HelpdeskEmail/Email not creating tickets. The gmail account that was being used for this is no longer removing the messages from the gmail account either. This was working. Users would send email to support address, email would then cr...
Hi All,I have Cisco 2960s switches feeding Cisco AIR-3502i Access points centrally controlled. Any reason why some of the Access points associate with the Switchport they are connected to and why some don't?
