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10-26-2020 04:38 PM
My team is having issues when adding public notes to the helpdesk ticket. They are not sending a reply back to the user. We have checked the mail server settings and all seems in order.
Are we missing something?
10-27-2020 11:48 AM
The insider community is not really the ideal place to come for troubleshooting.
You’ll be better off just posting in our regular community or even better, email support@lansweeper.com
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