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RolandB
Engaged Sweeper III

I think the Assets Cleanup in the new version is not correct running.
I have Permanently delete assets not seen 90 days    but I see this assets as not active... the assets was don´t deleted!
I see after 90 days my assets for NON-Active, but normally after 90 days must delete from Cleanup process self.

1 ACCEPTED SOLUTION
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.

View solution in original post

2 REPLIES 2
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.

RolandB
Engaged Sweeper III

I review today again and today it is work. I don´t have data older 90 days what is configured in my environment.
If I have the problem still then I open a ticket.
Very Thanks for your answer and help!