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‎11-20-2023 08:02 AM
I think the Assets Cleanup in the new version is not correct running.
I have Permanently delete assets not seen 90 days but I see this assets as not active... the assets was don´t deleted!
I see after 90 days my assets for NON-Active, but normally after 90 days must delete from Cleanup process self.
Solved! Go to Solution.
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‎11-21-2023 10:34 AM
Hello there!
Our tech support team should be able to assist you with this.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.

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‎12-13-2024 05:19 PM
I have the same problem with version 11.4.1.9. Have opened a case yesterday and submitted logs and my setting showing all checked and set to 30 and 45 days. I have over 4000 assets that should have been deleted, and are taking up licenses. Waiting on a response.
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‎12-17-2024 03:24 PM
Dear,
Could you please update to our latest version (12.2.0.4)? This should solve it.
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‎11-21-2023 10:34 AM
Hello there!
Our tech support team should be able to assist you with this.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.
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‎11-21-2023 10:59 AM
I review today again and today it is work. I don´t have data older 90 days what is configured in my environment.
If I have the problem still then I open a ticket.
Very Thanks for your answer and help!
