JSM Assets Import Failures - Duplicate Custom Fields - DB corruption?

[swright]

I've had Lansweeper for 6 months.  I have a hybrid on-prem/Cloud environment.  Last month I had an issue with my sync server going offline.  Support identified an issue with the Cloud Service and the issue was resolved after the Lansweeper Sites issue was fixed.  Since the issue was resolved, I've noticed I have a few custom fields that I can't see or remove, both named: Location.  One is a text field type and the other is a text area type.  There is also a Location field supplied by SNMP scanned devices.  I'm wondering if there is corruption in the DB due to the duplicate fields that is causing my JSM integration imports to fail (validation error to attribute: Location type).

I think I can fix my issue by deleting the custom fields, but I am unable to delete or see them in custom views.

Any ideas?  I have a ticket open with support, but no solution so far.

[swright · Accepted solution]

LS engineers deleted the objects from the Sites DB.  This is no longer an issue.

[swright]

This is still an open issue.

[FrankSc]

Hi swright, 
We noticed that our Support team is looking into this. 
They well help you furhter in troubleshooting this.