Lansweeper closed my support case

[WuGe]

Hey there @Lansweeper
So you closed my support case and set it to resolved.
OK.
But which of my open support cases at Lansweeper was closed?
Shouldn't be there a support case number in that case resolved mail?
At the moment I do not know which case this closure is referring to. 😕

Regards

[ErikT]

@WuGe Thank you for your post. 
We are looking into this. Meanwhile, I have sent the details of the case to you in a private message. 

We're sorry for any inconvenience this might cause.