My state agency has been using Lansweeper (on prem) for several years now.
In spite of the unexpected 30% price increase this year we think it's a useful enough product to keep using it. Accordingly we issued a PO to Lansweeper on December 3.
It's now been almost 2 months and we've had no response (and no new key) from Lansweeper and our license has expired.
Multiple emails to our account rep and sales team members have gone unanswered as has a voicemail left at the sales phone number.
Is Lansweeper still in business? Has anyone communicated with them recently? Do I need to find a new product?
Frustrated,
DL
