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Prevent scanning specific devices

Hi there,I have a some kind specific problem, maybe only few people have. I want LanSweeper not to scan our IP phones because I have no use for this data and it only cost licenses in LanSweeper. There is no information provided by these phones, that ...

Fossy777 by • Engaged Sweeper III
  • 4406 Views
  • 1 replies
  • 0 kudos

Migrating from SQL to Compact

While I see there's tools to migrate from Compact to SQL, are there any resources for doing the opposite? Coming into an existing deployment without the need for SQL, only 1gig db.

mzimmerer by • Engaged Sweeper
  • 7190 Views
  • 3 replies
  • 0 kudos

Scanning IIS

Does LANsweeper scan IIS installations on webservers? I would like to know the IIS version, the websites that are published,etc.

dwoning by • Engaged Sweeper
  • 3688 Views
  • 1 replies
  • 0 kudos

Vlan best practise

What's the best practise for scanning across vlan subnets?For example, if we got dedicated lan just for phones(from diferrent subnet), the lansweeper is capable to show IP's only. What about SNMP,LLDP enabled devices - does it helps? Do we need some ...

Agents edit Knowledge

We are in the early stages of configuring Lansweeper and we want to allow our Agents to Create and Edit the Knowledgebase. We have given the Teams access to articles and Add/Edit Permissions to the Categories. When I log in as an Agent though I do n...

nwatson by • Engaged Sweeper
  • 3948 Views
  • 1 replies
  • 0 kudos

closing tickets by non agent users

I am new to lansweeper and have a 1 agent licence.i have users that create tickets, however they do not see the close ticket option when later completing thier tickets.these users will contact me (the agent) to close thier tickets when completed.is t...