Linking code error while setting up connection to cloud

[Ksb]

Hi,
I just installed the software on my local machine and wanted to connect to a cloud trial. 
But entering the linking code I copied online gives an error on the local machine:

Is there only a certain part of the link that needs to be pasted? Any help is appreciated.

[ErikT]

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.