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Migrating from osTicket to Lansweeper HelpDesk

MayflowerComm
Engaged Sweeper

‎02-06-2023 06:03 PM

Is there a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper?

Currently using osTicket v1.14.2 on RHEL7 ... my Lansweeper is running on Windows2019.

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Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

‎02-07-2023 02:09 PM

Hello there!

We do not have a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper, but more information on importing tickets through a CSV file can be found here: https://community.lansweeper.com/t5/configuring-using-the-helpdesk/receiving-tickets-through-the-web...

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