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rinks
Champion Sweeper

Hello all,

We are having an issue looking up a users assets in Sites. Using on-prem previously, we could assign assets (laptops, monitors, docks, headsets) to a user by their AD account. We can do this in Sites, however when searching for the users list of assets in the Inventory screen, we only get laptops but no other devices.

I've switched manually created assets on, but I don't see a customization that allows us to show the Asset Relation for the inventory itself. For example, I had these assigned to me in classic:

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Union Home Mortgage's "Lansweeper Guy"
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2 REPLIES 2
rinks
Champion Sweeper

Assets assigned in Classic (dock in this case) shows up. I can search in Sites and it does not show. Going to the asset by searching the serial number or asset number, the dock is found. There's no way to see the asset in the inventory list by Sites version of Asset/User Relation column. I do not see an option in the customize view to include this as a column to search through, so right now when we select the users AD name, only the laptop shows up but nothing else assigned.rinks assigned asset classic.png

rinks assigned asset found.pngrinks assigned asset sites.png

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Union Home Mortgage's "Lansweeper Guy"
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rinks
Champion Sweeper

Not sure what is going on with image uploading but the entire other half of my post was cut off after adding the photots.

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Union Home Mortgage's "Lansweeper Guy"
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