No outgoing email with ticket dispatching

[timojanssen]

Hi,

When a ticket is assigned to an agent with Ticket dispatching, there is no outgoing mail to the agent.
The "Agent assigned/subscribed to agent" is enabled.

Greetings,
Timo Janssen

[timojanssen]

timojanssen wrote:
Hi,

When a ticket is assigned to an agent with Ticket dispatching, there is no outgoing mail to the agent.
The "Agent assigned/subscribed to agent" is enabled.

Greetings,
Timo Janssen

Is this a bug?