
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-14-2021 06:16 PM
I’ve set up a new scan for our Office365 tenant using the newest KBs you have, and I only get an error that says: Sequence contains no elements.
I’m using the certificate thumbprint method for authentication, and I can see in our Azure logs that the account is successful in authenticating up to Azure using MS Graph. Am I missing something that will allow scanning to work correctly?
KBs used:
https://www.lansweeper.com/knowledgebase/creating-microsoft-cloud-services-application/
https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-with-a-microsoft-cloud-credential/
I’m using the certificate thumbprint method for authentication, and I can see in our Azure logs that the account is successful in authenticating up to Azure using MS Graph. Am I missing something that will allow scanning to work correctly?
KBs used:
https://www.lansweeper.com/knowledgebase/creating-microsoft-cloud-services-application/
https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-with-a-microsoft-cloud-credential/
Labels:
- Labels:
-
General Discussion
3 REPLIES 3

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2021 05:37 PM
My boss upgraded yesterday without me realizing it, and scanning works now. Thank you for your answer! I never got a response for over a month when emailing support.

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2021 04:14 PM
I'm already running version v.9.0.20.3, and that's the only download I see online to update our install. Is there a newer one and/or am I just bad at finding it?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2021 04:07 PM
Hello,
We recently fixed a few O365 scanning issues, the error you are seeing is one of them.
Could you please try installing the latest version to solve this?
We recently fixed a few O365 scanning issues, the error you are seeing is one of them.
Could you please try installing the latest version to solve this?
