‎07-20-2021 09:13 PM
‎07-20-2021 10:45 PM - last edited on ‎10-27-2022 01:15 PM by Mercedes_O
Yes.
Head over to Configuration, Ticket Content, Ticket Types and click on the IT Support Alter Custom Fields link.
Once in here you just need to customized the fields you want. Make sure to check the boxes "Required..." to get the result you want.
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