Scan timeout... How long?

[RobertBasil]

My scan has been stuck on these 5 computers for over 6 hours. How long before LanSweeper gives up on them and moves on? Of course killing the service will stop it, but I don't want to have to keep killing the service if LanSweeper get's caught on a computer.

Running Active Directory Domain Active Scanning. I have the Computer Threads set to 79 in the Service Options.

[ErikT]

Hi RobertB,

If it would be Windows computers that are stuck in the scanning queue, it could be that the WMI classes of those 5 computers got corrupted.

You can try to rebuild the WMI classes and see if it solves the issue.
https://www.lansweeper.com/knowledgebase/how-to-repair-a-corrupt-wmi-installation/

You could also add a scanning exclusion for the 5 computers and restart your scanning server. This way, your other assets will continue to get scanned while your trying to fix the 5 troubled computers.