cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RobertBasil
Engaged Sweeper III
My scan has been stuck on these 5 computers for over 6 hours. How long before LanSweeper gives up on them and moves on? Of course killing the service will stop it, but I don't want to have to keep killing the service if LanSweeper get's caught on a computer.

Running Active Directory Domain Active Scanning. I have the Computer Threads set to 79 in the Service Options.
1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support
Hi RobertB,

If it would be Windows computers that are stuck in the scanning queue, it could be that the WMI classes of those 5 computers got corrupted.

You can try to rebuild the WMI classes and see if it solves the issue.
https://www.lansweeper.com/knowledgebase/how-to-repair-a-corrupt-wmi-installation/

You could also add a scanning exclusion for the 5 computers and restart your scanning server. This way, your other assets will continue to get scanned while your trying to fix the 5 troubled computers.