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Mrj11
Engaged Sweeper

Hello
We had a lansweper server on an old machine which we had to migrate due to technical problems, this server was linked to the cloudWhen we installed the new server we were able to configure everything and I tried to delete the old scanserver and it gave me an alert that I couldn't do it since it was connected to the cloud
I unlinked it and got bugged at "Unlinking... This may take a few moments."

Is there a way to force the disconnection by editing a lansweeper file or deleting a direct item from the database?

currently the old scanserver is not working and it is not possible to make it work

Mrj11_0-1681910950721.png

 

2 REPLIES 2
Petstock
Engaged Sweeper

Havnig this exact issue, how was it resolved?

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Our tech support team should be able to help you out with this one: https://www.lansweeper.com/contact-support/