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jawi
Engaged Sweeper

Hello I'm trying to create a new ticket using the Ticket API, everything works as expected with small tickets, but  when my ticket has more than ~1400 characters the api returns 404 Not Found error.

Screenshot from 2022-11-21 16-49-55.png

Screenshot from 2022-11-21 16-44-26.png

How can I fix this issue ? Thank you.

 

1 ACCEPTED SOLUTION
jawi
Engaged Sweeper

I found the solution myself.

You have to send all the data in request's payload, POST and GET requests, never send data as query params. Additionally I used header "Content-Type: application/x-www-form-urlencoded".

 

Do not send

View solution in original post

2 REPLIES 2
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

Thanks for sharing your solution!

jawi
Engaged Sweeper

I found the solution myself.

You have to send all the data in request's payload, POST and GET requests, never send data as query params. Additionally I used header "Content-Type: application/x-www-form-urlencoded".

 

Do not send