Ticket API error with more than ~1400 characters

[jawi]

Hello I'm trying to create a new ticket using the Ticket API, everything works as expected with small tickets, but  when my ticket has more than ~1400 characters the api returns 404 Not Found error.

How can I fix this issue ? Thank you.

[Obi_1_Cinobi]

Hello there!

Thanks for sharing your solution!

[jawi · Accepted solution]

I found the solution myself.

You have to send all the data in request's payload, POST and GET requests, never send data as query params. Additionally I used header "Content-Type: application/x-www-form-urlencoded".

Do not send