Tools

[RTI_IT]

Is there a certain directory lansweeper tools should be placed in before running? When I run either the connection test or the device test the first thing they report is "Version: Executable not found" and that the service is not running. I have verified the service is running, and tried to place the test tools in different directories, yet still the same 2 errors every time.

[Hemoco · Accepted solution]

You need to run the connection tools on the server hosting the "Lansweeper Server" service. It doesn't matter which directory you run the tools from.

You can ignore the "Version: Executable not found" and "Warning: Lansweeper service not found" messages. These are due to a bug in the latest releases of the tools. As long as you see "Status: Running" under "Scanning Lansweeper Service", you're good to go.