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Understanding how cloud syncing works

Just resolved an issue we were having, however in the on-prem version, the only backup we have is from 11/10/2024, so 166 assets are missing vs what's in the cloud, including asset assignments. The cloud site is correct as of 11/15/2024 (which is whe...

rinks by Champion Sweeper
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  • 2 replies
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Resolved! Lansweeper Service is Missing

An ongoing issue from Friday that we are waiting for senior support for:Our Lansweeper on-prem stopped working Friday morning. Logging into the server, the Lansweeper Service was stopped. Trying to restart it did not work, it went to "restarting" the...

rinks by Champion Sweeper
  • 804 Views
  • 2 replies
  • 0 kudos

Asset types and Jira import

 Hello Community!I hope to find a solution here. I will try to explain what we are trying to achieve.Our aim is to build a proper CMDB using the Jira Assets tool, incorporating company access management and various other elements.One of the tasks is ...

SUMO by Engaged Sweeper II
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  • 10 replies
  • 1 kudos

Scan slowness

Hello everyone, I hope you are well.I have 2 Scan servers, considering an environment that has an approximate number of 30k assets. We reduced the log retention period, but the environment is very slow in updating information and/or registering new a...