‎02-09-2023 01:24 PM - last edited on ‎04-01-2024 02:24 PM by Mercedes_O
Hi,
I am trying to integrate Lansweeper in Jira, and have followed the guide (https://docs.lansweeper.com/docs/api/authenticate).
However, when I try the URL code i get the following error: "Failed to load site data, please ensure that you have entered a valid 'Lansweeper Identity Code' or make sure 'Lansweeper Identity Code' is not expired."
I am not sure what i am doing wrong, but I'm sure it is something silly.
Does anyone have any suggestions on how to resolve this? Or do I need to start practicing voodoo and do some rituals involving goats?
Solved! Go to Solution.
‎02-10-2023 11:17 AM
Hello there!
We presume that you need to use "Personal Application" instead of "Cloud Application". Then when you authorize site(s) you should get the "Identity Code".
‎02-10-2023 11:17 AM
Hello there!
We presume that you need to use "Personal Application" instead of "Cloud Application". Then when you authorize site(s) you should get the "Identity Code".
‎02-13-2023 09:13 AM
Hi,
Thank you for your response! It worked!
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