API Client authentication error
I am facing an issue where the Lansweeper API OAuth clientās authorization URL returns a 500 error when trying to get the authorization code or token.
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System not discovered from scan and system with LsAgent not added to console
HelloWe have two issues with an installation.First one. A license with 2000 devices not full, if we do the scan in the 192.168.8.1-192.168.8.254, the system 192.168.8.9 is not added to the console. If we do on 192.168.8.8-192.168.8.10, with same cred...
File scan problem
Good day.I started scanning the file in the following directories%programfiles%\Microsoft Office\root\Office16\WINWORD.EXEGot the required results by clicking the Report buttonEverything is fine hereThen I started scanning the file in the following d...
Resolved! Helpdesk system issues
Attempting to create a new ticket - receive the below: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_htblticketcustomfield_htblticket". The conflict occurred in database "lansweeperdb", table "dbo.htblticket", column 'ticketid'....
Resolved! impossible to check for updates
I only got this messages:https://func-weu-installation-tst-01.azurewebsites.net/api/VersionCheck?s=12.4.1.2&ws=12.4.1.2429.0 TooManyRequests
Error scanning device using SNMP protocol
Hello,I would like help scanning the switch using the SNMP protocol.I followed the documentation from this linkhttps://community.lansweeper.com/t5/troubleshooting-scanning-issues/troubleshoot-snmp-scanning-issues/ta-p/64471 However, Lansweeper Device...
CPU & memory info in Inventory (cloud)
Would it be possible to add CPU and memory (RAM) columns to the "Inventory"?Iād like to have a simple overview of the basic hardware parameters.Alternatively, is there another place where I can generate such a report, apart from the Inventory section...
Unable to have local sensor connect to AD or SCCM
We are using Lansweeper cloud and have a local sensor on a PC.We want to have Lansweeper do an AD and SCCM scan, but are rejected.To get the error message we try and do the Discoveryfrom the sensor, but get this message:Something went wrong while sta...
