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Lansweeper and Accronis Cyber Protect

Hello Lansweeper community, We are looking to validate the use case for a potential integration with https://www.acronis.com/en-gb/products/cloud/cyber-protect/ - if you are a Lansweeper MSP we would love to hear from you. The ask would be a 15minute...

Casslloyd by Lansweeper Employee
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Resolved! Using SMBv2 in Lansweeper

Greetings.  Our company by cyber policy is removing use of SMBv1.  We are using version 10.6.2.0. Is this version of Lansweeper compatible to be used with SMBv2? If not, is there any version of Lansweeper which is usable with SMBv2.  

Separate helpdesk websites?

We are gradually adding more features from Lansweeper into our workflow, and we are really liking it. I just finished setting up our helpdesk today. We hope to go live with it soon. Our old software (that we hate) is also being used by our HR depar...

arcuser by Engaged Sweeper
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Resolved! Restrict the access to the knowledgebase

Hi,I am searching it it would be possible in LanSweeper to restrict the access to the knowledgebase following right access only For User, not Agent.I didn't find the menu to set user rights (other than Agent).I created Teams and categories in "knowle...

Duplicate hostnames

Hi,We've noticed a lot of assets are listed more than once :The same hostname exists multiple times but each time with a different IP address (because their IP is not fixed and the DHCP gives them a new one from time to time). All that is known from ...