Hello everyone. I have a question. When I scan macOS device with agentless, the result is network device not macOS device. Why did it happen? And please give me macOS requirements
Hi everyone,we are currently setting up our Azure Cloud assets dashboard and ran into some issues/questions.In the Lansweeper documentation, it's mentioned that the RBAC Reader role should be sufficient for Lansweeper.While we do get the virtual mach...
Hello friend.I'm having a problem scanning my workstations. I have two sites with two different network segments, and I have full access between both segments. I can scan my workstations without a problem.The workstations are running Windows 10, but ...
We have a number of assets that have already been seen / scanned by Lansweeper.Now we want to add some additional informations to these assets in Lansweeper (custom fields etc.).We created a csv file with these assets which included both assets infor...
I am trying to find out if there is a way that I can have Lansweeper scan machines through the internet. I have no issues with my scans for the machines that are online within one of our physical locations. The machines out in the field that only che...
We have a Lansweeper 4 agent license with 3 enabled agents.The last user we switched to be an agent can see the helpdesk tickets for the groups we assigned to him, however the box for additional comments does not appear, and there is no option to clo...
HiI've noticed our new Dell devices aren't populated with the warranty and purchase information on the asset information.It scans the device fine, but when I click on the scanned serial number on the asset I am redirected to Dell's support landing pa...
