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rb
Engaged Sweeper

Good Day,

I hope somewhere here in the community can assist with my dilemma. I have been trying to apply the new license received via the text file from Lansweeper sales team, but there is no option to apply it.  I am not running the On-Premise version, but the Cloud version. Below is the only option that is received when checking the license status.

rb_0-1751041335425.png

 

 

2 REPLIES 2
rb
Engaged Sweeper

I will attempt to contact  my Account Manager on it. responses have not been productive. 

FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Dear,

If you are using Cloud only, there is no need for a license file. The correct license can be applied to your site directly. Can you please get in touch with your Account Manager?

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