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ITman999
Engaged Sweeper

I have 5x scanning servers pushing to cloud console. 4x servers have updated fine, but the 5th (largest) is not detecting the Scan server when running the installer,  despite locally on the console it showing the below . 

 Your versionLatest version
Lansweeper Scanning Service11.2.2.012.2.0.4
Lansweeper Web Console11.2.2.012.2.0.4

is there an issue with the latest update file and installs outside the c:\program files x86 directory as thats the only difference i can see with this server with the issue. 

1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.

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