We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Import information to 'used by' field

We have a mature Lansweeper install and wish to introduce user/asset relation information from aging spreadsheets. Is there an easy way to do this for assets that already exist?

dshu by Engaged Sweeper III
  • 4410 Views
  • 2 replies
  • 0 kudos

Lansweeper self alerting ?

HelloIs there a way (simple or built-in?) to receive alerts when lansweeper components are failing. For example when a scan server is not communicating any more ?ThanksChristophe

clepron by Engaged Sweeper
  • 5292 Views
  • 3 replies
  • 0 kudos

LS v7 - query edition issue

HelloWe have installed the version 7 last week above older version 6. Since, when we edit some queries, it opensnthe default query (Select Top 1000000 tblAssets.AssetID....) instead of the good query. We need to click on 'Leave the editor', get back ...

clepron by Engaged Sweeper
  • 3159 Views
  • 1 replies
  • 0 kudos

Scanning issues

can somebody please help with a scanning issue that is occurring for me I work in an enterprise and we have multiple domains I've had no issue scanning additional domain's but this particular domain I am having trouble with doesn't seem to work no ma...

Wrong Ticket ID in Email Subject

Hello,LANSweeper v7.0.151.4 , sqlcompactThis issue occurs randomly, and cannot be replicated. Today a user emailed the configured helpdesk email to create a ticket, and the ticket ID within lansweeper did not match the ticket ID in the email's subjec...

WhatPasta by Engaged Sweeper
  • 5000 Views
  • 2 replies
  • 0 kudos

Changing User to Agent and Disabling Built-In Admin

Hi all,First question and all that so, go easy.I am very keen to get Lansweeper Help Desk rolled out across my organisation and if things go well then I will look to move on from the free version to the paid, we are only a small organisation so at pr...

ATIAdmin by Engaged Sweeper
  • 6540 Views
  • 2 replies
  • 0 kudos