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TPM Information in Asset Info

Background: I am building reports for assets with/without TPM chips (To see what laptops need to be replaced) and if they do have TPM if it is activated/deactivated (To see if the TPM needs to be activated).This is all for a full disk encryption proj...

lmiller by • Engaged Sweeper II
  • 17257 Views
  • 6 replies
  • 0 kudos

SNMP v3 and printer supplies levels

Hi All,I'm running version v. 6.0.130.62. but the issue has existed long before this version.With SNMP v1, v2 supply levels show properly when you view the asset. With v3, toner, imaging unit, maint kit etc levels always show at 100%. Anyone else s...

Inventory

Hi,I am able to get the asset details which are connected to network. Is there a possibility to add the store inventory manually?

Sunil by • Engaged Sweeper
  • 3759 Views
  • 1 replies
  • 0 kudos

Possible Installation Loop

I have created a report that gives me a list of all computers with an outdated version of an application.I have created a deployment installer package with the option "Rescan assets" enabledI have created a deployment schedule to install the applicat...

New great look in helpdesk but...

Hi. I just love the new look in helpdesk that came in ver 6.0.150.50. The new look of the priority is splendid and much more visiable than before.But... it is always a but....It would be even greater if: User (or at least admin of the system) could r...

valaha by • Engaged Sweeper II
  • 5738 Views
  • 2 replies
  • 0 kudos

Resolved! Run built-in remote control as admin

I don't use a domain admin as my daily driver account. I want to be able to use the built-in(to lansweeper) "remote control" action. Whenever I try to use it it always says access denied, so I need domain admin for it to work. How can I get this acti...

cnielsen by • Engaged Sweeper II
  • 6583 Views
  • 2 replies
  • 0 kudos

LsPush Laptop Best Practice

Hi Lansweeper Community,I am working on a project where I need to gather inventory information from laptops while they are in a remote location for our firm. I have been working on a script that is pretty reliable. It e-mails the LsPush inventory fil...

dscoland by • Engaged Sweeper III
  • 5597 Views
  • 2 replies
  • 0 kudos

Add Second Email Address to an Agent

Hello!I'm trying to find out if it is possible to add a second email address to an Agent. We have a remote location with only one tech. His boss would like to be notified of all tickets assigned to him via email in case he is out of work that day.A...

rbehm by • Engaged Sweeper
  • 6303 Views
  • 2 replies
  • 0 kudos