→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
blasto
Engaged Sweeper III
Every day we have to hit refresh a thousand times and re-log in to get Lansweeper to function correctly. See the screenshot to see what it looks like. It happens every day.

We have reinstalled Lansweeper, run through the database cleanup checklist, but have not figured out why this happens.

Does this happen to anyone else?

3 REPLIES 3
klaus
Engaged Sweeper III
Hi blasto,

We were having similar issues. First off the Lansweeper scanning service was dying frequently as there is an issue with warranty scanning. We are still waiting for a fix for this.

To mitigate the unscanned servers mostly, I have setup something like this:
  • Create a new deployment with the only action = Command, Name = Hello, Command = echo hello world, Success, Success
  • Tick the "Rescan Assets" box
  • Schedule this to run against the following report on a daily basis

Select Top 1000000 tblAssets.AssetID,
tblAssets.AssetName,
tsysAssetTypes.AssetTypename,
tsysAssetTypes.AssetTypeIcon10 As icon,
tblAssets.IPAddress,
tblAssets.Lastseen,
tblAssets.Lasttried
From tblAssets
Inner Join tblAssetCustom On tblAssets.AssetID = tblAssetCustom.AssetID
Inner Join tsysAssetTypes On tsysAssetTypes.AssetType = tblAssets.Assettype
Where tblAssets.Lastseen < DateAdd(dd, -3, GetDate()) And tblAssetCustom.State =
1 And tblAssets.OScode Like '%s'
Order By tblAssets.Lastseen



For the slow dashboard, do the following. Wait until the alert widget loaded successfully. Then open one after the other report in a new window and take a note of those reports that take longer than a second to load.
Maybe you are as lucky as I was and find 1 or 2 that take about a minute to load. If that's the case, change the order of the where clause and see if it speeds up (< 1 second). If not, maybe exclude the report from the alert widget.

That worked for us and I hope it does for you
Esben_D
Lansweeper Employee
Lansweeper Employee
Try removing the Alert Report widget and see if that has any impact.

What is your database (SQL Compact or SQL Server) and web server setup (IIS Express or IIS) like?

Maybe this topic helps: https://www.lansweeper.com/forum/yaf_postst17188_LS-Dashboard-Reports-Broken.aspx
blasto
Engaged Sweeper III
Esben.D wrote:
Try removing the Alert Report widget and see if that has any impact.

What is your database (SQL Compact or SQL Server) and web server setup (IIS Express or IIS) like?

Maybe this topic helps: https://www.lansweeper.com/forum/yaf_postst17188_LS-Dashboard-Reports-Broken.aspx


We're running SQL Server with IIS Express. Do we need full blown IIS? The database and server all look healthy. Has this never been an issue for you?