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Rodney
Engaged Sweeper

We have noticed that Lansweeper incorrectly displays the system version on some of our Windows 11 machines. An example screenshot is below. What can we do to make the versions display correctly? We are using server version 11.4.0.3 with the latest agent.

This is problematic because in the reports the version is also incorrect, so we have incorrect information about updated machines.

2 REPLIES 2
Rodney
Engaged Sweeper

I think that in lansweeper the item named "Version:" could be calculated on the basis of "if build number greater than 22630, then version 23H2" or something similar. At the moment the only thing left is to prepare a dedicated report that would perform such a comparison - but this is probably not a desirable solution.

FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello, 
Lansweeper uses mainly WMI as a source for this. So it is indeed Win32_OperatingSystem, as you show in your screenshot. In some occasions, there is another build nr shown on the system information. This is most likely a Windows issue.