Fall Launch Q&A Hello Community, We’re excited to announce the Lansweeper Fall Launch Event! Will you be joining us? Our next big release is scheduled for Tuesday 19th November, 2024. Fall Launch Highlights: Collective Intelligence: Learn about ...
HiFrom my own point of view, below the notes section, i think there should be a field, called "resolution" where you can enter in details of what work you did to resolve and close the call. rather then enter the resolution in the notes field? could t...
Are there some steps or a way to accomplish this?We'd like a ticket to be 'public' -- All users can view itAnd a news item that links to that ticket that all users can click and view the latest public notes.This would be for high priority issues that...
I don't see an option for this within the settings, but is there an advanced configuration somewhere to allow this? If not, add to the wishlist please.
Okay, two-fold question here. I'm trying to implement a custom ticket field for a "best time to reach you". Sounds simple but not many are happy with the time sliders as they use military time. Can that be changed?Also, another issue for combobox, or...
Would really like some sort of functionality to delete notes. It would be fine if this required higher levels of access. Would also be fine to do a soft-delete of sorts, which a note is essentially hidden, but can be reviewed if needed.
I would like to collect/monitor network traffic, and plot into a graph of some sort.The information can be easily collected using a SNMP MIB, but before I start investigating, I figured I would check if there is already some similar functionality, or...
I've been able to use LSClient and LSPush to get inventory off of wireless devices, but I was just wondering if there was a way for the wireless device to pick up any deployments designated for it and pull it down whenever it checks in. Not a super n...
Hi,please implement the possibility to create subcategories for categories in the knowledgebase.So I can create the following structe for example:- Software --> Finances --> Software X- Hardware --> Printer --> Model Y- Hardware --> telephone systems...
