I would like to see full access to customization of the KBs I create - HTML5, CSS3 and JS. I really want to create slideshows for training and DIY troubleshooting as well as other things.
It would be nice when users in helpdesk could see if an agent is available at the moment.Agents might change their state (available, not available with ending time), which is shown on the entry screen of helpdesk.
When working with many Complex Reports, it is sometimes hard for other users to understand what content the report is really showing. The name of the report is too short for this.Adding an optional field "Description" to the Report where a more detai...
I would like to have all Active Directory tags, [description] [department] [office] [company] etc to be included in help tickets. If the Helpdesk in Lansweeper can see it, what is stopping the email templates from using it?
Having the ability to create a dynamic group based on the different releases of Windows 10 would be very helpful for certain software deployment scenarios. The specific scenario I'm facing right now, is a deployment of .NET Framework 4.7. The Windows...
It would be really useful if there where dynamic groups for deployment, where an asset falls out when a particular Deployment has been successful.I’ve been doing this with a combination of Groups and Reports, but that’s gets messy quickly and heavily...
