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Expand ticket dispatch and closing rules

I would like to see the ability to create custom ticket dispatch and ticket closing rules by ticket type (in addition to ticket state)Ticket Dispatch: Add condition = "Ticket Type" with selection list for creating the ruleTicket Closing: Add a se...

Ticket dispatching - Assign to Asset?

We have some recurring processes where this would be handy, for "logging" some nightly sync email summary events... As one example...Here's a mock up of what I mean by assign to an asset...Our summary could be received as a ticket, and auto-assigned ...

miketrike by • Engaged Sweeper III
  • 7957 Views
  • 2 replies
  • 1 kudos

Asset Exclusions Option

Sure would be nice if you could select the "Assets" from the top ribbon menu and then select the asset you want to exclude for "Scanning Targets".

Rename/Relabel "Bookmarks" widget(s)

We like to run several bookmark widgets on the same page, which is great, except every one says "Bookmarks."As opposed to a more unique identifier, as in Category A bookmarks, Category B bookmarks, Related Training Bookmarks, or whatever name we'd li...

miketrike by • Engaged Sweeper III
  • 5248 Views
  • 1 replies
  • 0 kudos

Role Based Dashboards

Currently dashboards are either private or global, but we would like to make role based dashboards, providing each set of user groups (servicedesk, server team,...) their specific dashboard with custom widgets tailored to fit their needs.

Sorting Deployments

As I dig further into creating deployments it comes to mind that they are more actions than just deployments. As such it would be nice to be able to sort these into different categories (i.e. one for management actions, another for updates, another f...

wxfisch by • Engaged Sweeper II
  • 4742 Views
  • 1 replies
  • 1 kudos

Schedule Tasks LIST

It would be great if it could grab a list of Scheduled tasks on a machine. this seems to be held differently on older machines and newer ones though. XP and win7.To be able to see all the Task Scheduler tasks and would be nice

danielm by • Champion Sweeper II
  • 7712 Views
  • 2 replies
  • 2 kudos

microsoft open license

we currently buy "Windows 10 Professional Get Genuine open license" this gives us keys for windows 10 AND 8.1 AND 7, but one only to be used of them (legally), so i'm using lansweeper to add the licenses but the "order" is for a single key and for on...

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