I would like to have all Active Directory tags, [description] [department] [office] [company] etc to be included in help tickets. If the Helpdesk in Lansweeper can see it, what is stopping the email templates from using it?
Having the ability to create a dynamic group based on the different releases of Windows 10 would be very helpful for certain software deployment scenarios. The specific scenario I'm facing right now, is a deployment of .NET Framework 4.7. The Windows...
It would be really useful if there where dynamic groups for deployment, where an asset falls out when a particular Deployment has been successful.I’ve been doing this with a combination of Groups and Reports, but that’s gets messy quickly and heavily...
I would like to see the ability to create custom ticket dispatch and ticket closing rules by ticket type (in addition to ticket state)Ticket Dispatch: Add condition = "Ticket Type" with selection list for creating the ruleTicket Closing: Add a se...
We have some recurring processes where this would be handy, for "logging" some nightly sync email summary events... As one example...Here's a mock up of what I mean by assign to an asset...Our summary could be received as a ticket, and auto-assigned ...
We like to run several bookmark widgets on the same page, which is great, except every one says "Bookmarks."As opposed to a more unique identifier, as in Category A bookmarks, Category B bookmarks, Related Training Bookmarks, or whatever name we'd li...
