I would like to have all Active Directory tags, [description] [department] [office] [company] etc to be included in help tickets. If the Helpdesk in Lansweeper can see it, what is stopping the email templates from using it?
Having the ability to create a dynamic group based on the different releases of Windows 10 would be very helpful for certain software deployment scenarios. The specific scenario I'm facing right now, is a deployment of .NET Framework 4.7. The Windows...
It would be really useful if there where dynamic groups for deployment, where an asset falls out when a particular Deployment has been successful.I’ve been doing this with a combination of Groups and Reports, but that’s gets messy quickly and heavily...
I would like to see the ability to create custom ticket dispatch and ticket closing rules by ticket type (in addition to ticket state)Ticket Dispatch: Add condition = "Ticket Type" with selection list for creating the ruleTicket Closing: Add a se...
We have some recurring processes where this would be handy, for "logging" some nightly sync email summary events... As one example...Here's a mock up of what I mean by assign to an asset...Our summary could be received as a ticket, and auto-assigned ...
We like to run several bookmark widgets on the same page, which is great, except every one says "Bookmarks."As opposed to a more unique identifier, as in Category A bookmarks, Category B bookmarks, Related Training Bookmarks, or whatever name we'd li...
Currently dashboards are either private or global, but we would like to make role based dashboards, providing each set of user groups (servicedesk, server team,...) their specific dashboard with custom widgets tailored to fit their needs.
