We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Would like to be able to have a main ticket and then attach tickets to it. For instance if you have a ticket where multiple divisions of IT need to work on a ticket. But each one needs to be able to get credit for the ticket.
That's great news. As it is the only thing I am waiting for to pull the trigger and buy the helpdesk portion. Nested ticket are a must for our daily tasks.
