Hello there!
Our current roadmap is focused on offering seamless Lansweeper cloud integrations to popular, industry-leading Helpdesk and Service Desk products, such as ServiceNow and others. We are committed to continuing to support the Lansweeper Helpdesk application on-prem, and we will continue to monitor all our customers' needs for both the Lansweeper Helpdesk application and the 3rd party help desk applications our customers use and wish to use with Lansweeper.
If you're considering transitioning from the Lansweeper Helpdesk to an alternative solution, the following resources may assist you:
