After updating your Windows assets, you're suddenly getting Access Denied errors. What happened? An update for Windows enforced the DCOM hardening security changes implemented in June 2022, resulting ...
You notice that the Helpdesk email is struggling to get authenticated. It was working fine yesterday, or you're setting it up for the first time. What is happening? The Lansweeper Helpdesk can have i...
Issue: When opening a report, you get this error: Error: Instance is read-only What could be happening? The error message "Error: Instance is read-only" is related to the database. You might have rece...
By default, Lansweeper doesn't support scanning server core information. However, you can use Lansweeper to retrieve server-core product information through a workaround. This Microsoft article expla...
You've set up everything to run automated warranty checks with Lansweeper. Unfortunately, you don't see any warranty information for your HPE or HP Inc. devices. What happened? HP Enterprise and HP I...
You notice that Lansweeper is not working when using the Microsoft Edge browser. Page you might be seeing: https://yourwebconsoleURL/BrowserNotSupported.aspx What could be happening? When we released ...
When you attempt to integrate Lansweeper with apps like Freshservice and Jira Service Management, you might receive the error message: Failed to load site data, please ensure that you have entered a v...
You notice that devices cannot be scanned or deployed to agentless. You have recently updated your group policy settings. This issue must be resolved STAT! What could be happening? This may be a case ...
We have received reports mentioning that Windows computers have been excluded from agentless scanning and attempted to be scanned with an agent instead. This results in the asset also being excluded w...
You notice or get notified that the Lansweeper account generates multiple logon events per second, minute or hour across your domain controllers. Your adrenal medulla starts working overtime, and you ...
Last year we already wrote about dropping support for several SQL Server and OS versions. The final chapter is ending soon. On March 1st, 2023, Lansweeper will end support for these SQL Server and OS ...
You are upgrading to a new Lansweeper version, anxious to see your Lansweeper running on the latest version. Then it happens, something goes wrong. Even worse, in all of your excitement, you forgot to...
As of Lansweeper version 10.4, the default installation of Lansweeper will immediately create a link to Lansweeper Cloud, instead of on-premise. Cloud is a new way to access Lansweeper using a centra...
You have set up the Lansweeper Helpdesk to create a new ticket from your incoming emails. It all worked, but suddenly you realize you are not receiving any new tickets. What could be wrong? To find th...
You're seeing LDAP errors next to your scanning target or in the Configuration/Server log section of the web console. Now what? Check out these general LDAP errors troubleshooting tips to apply first ...
We've already published a previous blog on Deployments: incorrect function. How does this relate to the Lansweeper PackageShare? Deployments can also fail with the Incorrect Function error if you use ...
You searched for a ticket in the helpdesk, but no results are displayed even though you know the ticket exists in Lansweeper. What happened? Index corruption in your helpdesk leads to some tickets ...
Security Insights is a feature in Lansweeper Cloud currently in Preview mode. It provides insights into which assets are potentially vulnerable. It will not replace a scanner. Features in Preview mode...
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Randomize your IP Range scanning target schedule
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Cloud Sync Issue
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Warranty scanning not working for HP Enterprise an...
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Lansweeper Installation Requirements will be updat...
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Security Insights: Why am I seeing false positives...
