Remark: This topic is only related to Active Directory Scanning targets such as:Active Directory DomainActive Directory User PathActive Directory Computer PathWhen seeing an access denied scanning iss...
We've promoted this post to the article: Impact of a Lansweeper migration on LsAgent scanning
There are two types of loops you could potentially experience in the helpdesk. In both cases, the loop will be caused by an external system sending an automatic reply, while an auto-reply is also sent...
Certain actions can render your LsAgent clients in a disabled state. They mainly can get disabled in two ways:By manually disabling them under Scanning > LsAgent Scanning in the web console. This manu...
CloudWith the Spring 2022 release, codename 'Aymon', we've introduced Cloud. All Technology Asset Intelligence in 1 Place, taking Lansweeper to the next level. For more information on Cloud, click her...
SymptomsPatched assets show as red (not up to date) in the Patch Tuesday reportAnswerKB updates are scanned from WMI (Windows Management Instrumentation), a management framework built into Windows ope...
QuestionWhy is my Anti-Virus software not being detected on my Windows server? AnswerWhen Lansweeper scans your assets, the anti-virus information is retrieved in mainly two ways: By scanning the WMI ...
SymptomsLansweeper service fails to start after server upgrade.DiagnosisInvestigation confirmed that when performing an in-place system upgrade, the default .NET Framework the Microsoft version ships ...
When you link your local Lansweeper installation with Cloud, a number of prerequisite checks are performed to ensure your installation is ready to link. Ordinarily, if the prerequisite checks are succ...
What is Cloud? Cloud is a new way to use and access Lansweeper by using a centralized interface.Learn moreGetting startedYou can link your installation in just a few minutes.Learn howLink with Cloud u...
To scan certain items and get 3rd party content into Lansweeper we address several external URL's. Your firewalls or proxy servers could potentially block these external urls, causing the featured con...
We're currently investigating reports of high resource usage (cpu/memory) on the scanning server and the scanned assets. First results show these are mostly caused by driver scanning, exchange scannin...
This post shows a troubleshooting diagram to troubleshoot the RPC unavailable scanning error. A few considerations for following the diagram:Rescan asset is done by navigating to the assets summary pa...
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Randomize your IP Range scanning target schedule
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Cloud Sync Issue
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Warranty scanning not working for HP Enterprise an...
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Lansweeper Installation Requirements will be updat...
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Security Insights: Why am I seeing false positives...
