Error when opening a report: Instance is read-only

[anniep]

Issue: When opening a report, you get this error:

Error: Instance is read-only

What could be happening?

The error message "Error: Instance is read-only" is related to the database. You might have received this error when attempting to run reports while a database backup is running. The process locks the database in "read-only" mode. 

What can you do to fix it?

First, check to see if a backup is running and wait for it to complete to see if the issue still occurs. If you are still seeing the error afterward, then perform the following steps:

1. Stop the Lansweeper service.
2. Stop the database service.
3. Start the database service.
4. Start the Lansweeper service.
5. Try to access a report again.

[29898]

We tried this suggestion and the issue is still the same. Is there any other suggestions? It's intermittent when we run reports.

[Jantremb]

Hi,
I get the same error for a while.